The City of Chicago is moving forward with launching the Chicago Taskforce on Innovation and Technology (CTIT), which will focus on creating new solutions and safety for government and connected infrastructure.
The Federal Emergency Management Agency (FEMA) has come long way in its efforts to creatin identity protection programs that allow it to better collaborate with local and state governments, the agency’s top network security official said this week.
In a move that takes Shark Week off the TV screen, New York Gov. Kathy Hochul announced that the state will deploy new shark-monitoring drones to local beach communities on Long Island and New York City.
New York State announced it plans to launch the new Worker Adjustment and Retraining Notification (WARN) Act Portal next month. The portal, part of the New York State Department of Labor’s (NYSDOL) multi-year technology modernization plan, will give businesses the ability to file notice of layoffs in a faster, more streamlined manner and will provide workers more time to transition into new employment.
Technologies such as artificial intelligence (AI), facial recognition, and drones are poised to improve law enforcement by making police more productive and effective, but their deployment also needs to be accompanied by new thinking possible downsides including bias and cybersecurity, a Jan. 9 report from the Information Technology and Innovation Foundation (ITIF) says.
Los Angeles Mayor Eric Garcetti recently launched the Vision Lab, a program intended to support entrepreneurs in South L.A. seeking to address the digital divide, train youth and adults in skills that may lead to jobs in the tech sector, and empower small businesses to modernize their operations.
The Pennsylvania Department of Corrections (DoC) is piloting new virtual reality (VR) technology to help “promote healthy relationships and engagement between incarcerated parents and their children.”
North Dakota Information Technology (NDIT) launched the first-ever state-developed digital credential application on August 24, coined with the term “digital wallet.” According to the press release, it allows users to present their high school transcript digitally. Students can have all their degrees, certifications, badges, and skills located in one accessible and secure application. “These digital […]
The City of New Orleans has a long-standing history with natural disasters as a coastal city, and recovering data and protecting critical IT infrastructure has become an easier task with ActiveDR from Pure Storage, a city official said.
As state and local governments look to modernize aging IT infrastructure and offer more self-service to residents in this digital age, it’s becoming clear that successful digital transformations rely on a solid IT Service Management (ITSM) foundation – a foundation that will form the backbone for a broader use of service management best practices. The combination of a clear ITIL framework and a flexible, no code, easy-to-use ITSM platform is essential for any organization striving to meet the needs of its end-users with both limited budgets and resources.
