The Senate Committee on Commerce, Science, and Transportation today approved S. 2418, the Rural Reasonable and Comparable Wireless Access Act of 2018.

The Howard County, Md., government streamlined its IT operations and cut its contract approval times to a fraction of what they were by building out workflows and bundling business processes on a cloud platform, said Howard County’s Deputy CIO Tom Yeatts.

Witnesses at a Senate Communications, Technology, Innovation and the Internet subcommittee hearing about mobile apps on Tuesday pressed senators for action on making more spectrum available for 5G and other services.

The Tennessee Department of Human Services (DHS) tackled a customer service dilemma that had reached critical mass by implementing a new customer service management (CSM) solution, and came out of the ordeal with lower customer wait times, a renewed and energized staff, and a demonstrably strong value proposition to satisfy the bottom-line demands of the state’s Federal funders and support a statewide service rollout.