One year ago, Pennsylvania Gov. Josh Shapiro signed an executive order establishing the Commonwealth Office of Digital Experience (CODE PA) with the goal of improving online services for Pennsylvanians and streamlining the way residents interact with the Commonwealth online.

The Washington, D.C., Metropolitan Police Department (MPD) has launched two new tech-enabled initiatives – the Real-Time Crime Center and CameraConnect DC – which are both intended to fight crime and help the MPD apprehend criminals.

The New York State Department of Motor Vehicles (DMV) is preparing to undertake a multi-year project to replace and modernize its outdated technology systems. The DMV said the project will provide its customers with more efficient, secure, and convenient services, and will enable the agency to implement future technology advancements more efficiently.

The Pennsylvania Lottery has upgraded to a new computer system which will offer benefits to players and businesses selling lottery tickets, and improve the back-end infrastructure for the Pennsylvania Lottery.


The city of Cambridge, Mass., is partnering with local community groups to launch the Digital Navigator Pilot Program (DNP), which is designed to train and deploy digital navigators to support residents’ digital needs.

virtual reality

Maria College, a private college in Albany, N.Y., announced the opening of its new Center for Academic Innovation (CAI), which includes more than 1,000 square feet of extended reality (XR) technologies to train students in nursing, anatomy and physiology, and human biology.

New Jersey Gov. Phil Murphy announced that Dave Cole will serve as the state’s new chief innovation officer. In this role, Cole will lead the New Jersey Office of Innovation, with the goal of driving innovation in the state, as well as improving the design and delivery of policies and services to the state’s residents, businesses, and institutions.

Tarek Tomes, who serves the North Star State as the Commissioner of Minnesota IT Services (MNIT) and state Chief Information Officer (CIO), has adopted a unique formula for assessing state priorities for IT modernization efforts among state agencies.


Public sector IT leaders are increasingly looking to move to broader, all-encompassing platforms – and momentum is building for an Enterprise Service Management (ESM) platform as the solution.  

Code for America, a civic tech nonprofit, announced the second cohort of state and local partners for its Safety Net Innovation Lab. As part of the next cohort, Code for America will work with New York, New Mexico, Maryland, and the District of Columbia to “reimagine and rebuild the delivery of safety net benefits.”

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