With a desire to improve cross-agency communication and streamline IT service delivery, Ohio turned to ServiceNow for an enterprise IT service management tool.

Esri has deployed the CrowdRescue Puerto Rico Infrastructure Map, which displays crowdsourced reports about damage from Hurricane Maria affecting the U.S. territory. The map enables a visualization of closed roads, collapsed bridges, flooding, mudslides, areas where communication is unavailable, areas that don’t have power, areas without drinking water, and areas with downed power lines.






Magnet Forensics is used by law enforcement–typically forensics labs–to recover digital footprints from smartphones, computers, and tablets. The company has launched Magnet AXIOM Cloud for recovering and examining digital evidence from cloud services and social networks; and Magnet AXIOM 1.2 with Connections–a new feature that simplifies the discovery and visualization of relationships between files and artifacts and their activity.






The North Carolina Department of Transportation announced a deployment of analytics software that is expected to improve customer service and reduce costs across the department. The NCDOT chose to partner with SAS to deploy its SAS Platform, including SAS Viya.






NASPO ValuePoint selected CGI to provide cloud-based enterprise resource planning tech to states through NASPO ValuePoint’s procurement initiative.






One of the biggest challenges for IT professionals is changing the culture of the workplace with new cloud applications, according to Greg Urban, chief operating officer for the state of Maryland.






Collaboration and a willingness to learn new practices are the best ways to address cybersecurity concerns surrounding cloud computing, according to IT leaders from across the country. Greg Urban, chief operations officer of Maryland, said that a strong core of talent makes a big difference when exploring cloud capabilities.






HHS’ Office of the National Coordinator for Health Information Technology announced the Phase 2 winners for the Consumer Health Data Aggregator Challenge and the Provider User Experience Challenge. Winners had to develop a market-ready application that would allow consumers and providers to aggregate health data from different sources into one, secure area.






CenturyLink has been awarded a NASPO Value Point Cloud Solutions Master Agreement, a contract that will enable the company to sell its cloud solutions to state and local governments as well as authorized political subdivisions, such as school districts, counties, and cities.






The California secretary of state has improved access to more than 5.3 million records related to corporations, limited liability companies, and limited partnerships through the creation of a new Business Search Tool, which allows citizens to have online access to data that was previously available only through in-person or mail requests.






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