Pennsylvania Gov. Josh Shapiro this week signed an executive order that both cements his customer service transformation strategy and establishes the Commonwealth Office of Digital Experience (CODE PA) to improve online services for Pennsylvanians and streamline the way they interact with the state government online.
New York City has launched the MyCity Portal, which aims to help New Yorkers easily check eligibility, apply for, and track city services and benefits. Users will also be able to securely save their information and documentation for future applications as they apply for child care.
In honor of International Transgender Day of Visibility earlier this month, New Jersey Governor Phil Murphy announced the launch of a new transgender information hub, Transgender.NJ.gov.
The new tool, Aira, provides blind and vision impaired Coloradans access to live visual interpreters at no cost for up to 30 minutes per session when navigating state-operated locations and digital services.
Arlington County, Va., announced that it is expanding its online permitting system – Permit Arlington – to include Certificate of Occupancy applications and inspections.
The Cleveland City Council voted at a recent meeting to approve $4 million in spending to “revamp, expand, reconstruct” the city’s 311 service to manage citizen requests for non-emergency services.
Following the 2022 midterm elections, Philadelphia’s Board of Ethics (BoE) and the Office of Innovation and Technology’s (OIT) CityGeo team have launched an interactive dashboard for the city’s campaign finance data.
The North Carolina Department of Information Technology’s (NCDIT) Division of Broadband and Digital Equity announced $9.9 million in Federal funding for the state’s Digital Equity Grant program.
Before leaving office at the end of his term earlier this month, Maryland Gov. Larry Hogan touted recent advancements for the Maryland Total Human Services Integrated Network (MD THINK) platform.
West Virginia Gov. Jim Justice announced that in the first quarter of this year, the state will become the first in the country to digitize vehicle titles and the process to acquire vehicle registrations.
