San Jose, Calif., Mayor Sam Liccardo has tapped Clay Garner to be the city’s new chief innovation officer and director of the Mayor’s Office of Technology and Innovation (MOTI).

In his first month on the job, New York City Mayor Eric Adams is already making a push to improve government efficiency by signing an executive order (EO) to consolidate all city technology agencies under a single authority, the Office of Technology and Innovation.

smart cities

Bloomberg Philanthropies awarded 10 cities a “What Works Cities Certification” in recognition of their “exceptional use of data to inform policy and funding decisions to improve residents’ lives.” The 10 cities are Baltimore, Md.; Buffalo, N.Y.; Chicago, Ill.; Denver, Colo.; Durham, N.C.; Evanston, Ill.; Long Beach, Calif.; Miami, Fla.; Rochester, N.Y.; and Salinas, Calif.

In 2021, the residents of New York City relied on technology unlike ever before to ensure equitable access to work, school, and daily life, according to a year-end compilation released by the Mayor’s Office of the Chief Technology Officer (CTO).

Following the Supreme Court’s decision striking down the Biden administration’s eviction moratorium this fall, political leaders and housing advocates have scrambled to find ways to keep people in their homes.

A recent market study from TeamDynamix found that 78 percent of organizations surveyed listed resource constraints as one of their top challenges. If you’re familiar with ITSM (IT service management), it’s no surprise that many organizations find self-service and Knowledge-Centered Service (KCS®) to be effective strategies to mitigate this challenge. And while both self-service and KCS are sound tools for ITSM, there are other strategies you should consider adding to build out a true 360 platform.

The City of Boston has a new interim chief information officer (CIO), after Boston Mayor Michelle Wu named Alex Lawrence – who had previously been Chief of Staff for the city’s Department of Innovation and Technology – to the post beginning Nov. 29, Lawrence announced on Twitter.

New York City Mayor Bill de Blasio announced that New York City would spend the next three years building publicly-owned broadband infrastructure serving 1.6 million residents while partnering on immediate-term affordable internet connectivity for more than 250,000 residents.

New York City Chief Technology Officer (CTO) John Paul Farmer recently released a 116-page artificial intelligence (AI) strategy guide highlighting the city’s current AI research and proposing a future in which AI touches virtually every municipal process.

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