San Diego Mayor Todd Gloria and the city’s Homelessness Strategies and Solutions Department (HSSD) launched a new website that, for the first time, offers the public a comprehensive overview of programs and services for addressing homelessness.

“Homelessness is the top priority of my administration and I believe it’s imperative that the City provide to the public information on all that we are doing to address it,” Gloria said in a press statement. “The City has never before had a single repository for information on the various programs and services that are funded by taxpayer dollars. This new website puts that information at their fingertips.”

San Diego’s Communications Department and Department of Information Technology Web Team collaborated with HSSD to develop the new site.

In developing the website, the team considered frequently asked questions surrounding programs and services, common inquiries from residents and business owners, and how best to provide information and assistance to people experiencing homelessness.

According to the team, the new website will include information on:

  • Programs and services with descriptions of the programs, locations, hours of operation, rules at specific shelters, and other key information.
  • Processes and parameters for the coordinated intake system, inclement weather shelter program, and encampment clean-up and abatements, among others.
  • Data and reports produced by the department or other agencies related to City-funded programs and services.
  • Success stories about individuals who have used the City’s programs to end their homelessness.

“This website gives the public insight into how the City collaborates with our partners to create facilities, programs, and services to help people end their homelessness,” said Hafsa Kaka, director of HSSD. “While this crisis is daunting, it’s important for San Diegans to know there are effective approaches to getting folks off the street and into housing, and our team is pursuing them.”

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Lisbeth Perez
Lisbeth Perez
Lisbeth Perez is a MeriTalk State and Local Staff Reporter covering the intersection of government and technology.