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As agencies begin work to implement the Biden administration’s brand new national cyber strategy, the chief information officer (CIO) of the Cybersecurity and Infrastructure Security Agency (CISA) said he’s most excited that the strategy calls on the Federal government to diversify the cybersecurity workforce.

Effectively managing the technology needs of more than 5,000 city employees, including employees that utilize technology in the field, requires the right combination of people, processes and technology. Business Systems Manager Dusty Borchardt said Oklahoma City has a top-notch IT team and well-defined processes, but the city government lacked an IT Service Management (ITSM) platform that would allow it to become a fully mature IT organization – that is, until they discovered TeamDynamix.

Running the different systems within the state of New Jersey’s Judiciary is like a spaghetti system that encompasses many different networks and users. Yet with the help of Zscaler, Jack McCarthy, CIO for the state of New Jersey Judiciary, was able to overcome these challenges.

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