Oakland’s Rent Adjustment Program released a new Web app that streamlined the rental complaint process. The RAP website provides residents with information regarding rent increase laws, their rights as tenants, and the eviction process.

Geographic information system software company Esri has pledged to donate $40,500 worth of data collection and sharing software to winners of the National Institute of Justice’s Research and Evaluation on Drugs and Crime grant program for combating opioid and heroin abuse.

In 2014, New York City Mayor Bill de Blasio launched Vision Zero to end traffic-related fatalities in the city. Three years into the initiative, the mayor’s office released a new report touting how data analytics has helped drop traffic accidents and fatalities to record lows.

Prince George’s County, Md., on Monday released two new open data sets and plans to release another set in the coming weeks. The first two data sets contain information about agency performance and the Transforming Neighborhoods Initiative. The data sets will have updated versions of city information that was released in August about citizen complaints and requests.

As citizens become more dependent on technology in their lives, they expect more digital services from the government. A recent Accenture report found that 85 percent of respondents said they expect the same or higher quality from government digital services as they do from commercial organizations.

Eric Larson was recently selected to serve as Florida’s chief information officer after incumbent Jason Allison unexpectedly announced his resignation effective March 7. 21st Century State & Local conducted a Q&A with Larson, who served as the state’s chief operations officer and chief technology officer before his unexpected ascension to CIO.

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