The Kansas Department for Children and Families (DCF) plans to re-platform its case management system for child support, affecting approximately 131,000 children and their parents in the state.

DCF selected Conduent, a business process services and solutions company, to manage the migration of the system from a legacy mainframe application to a modern web-based application that will run in the Azure Cloud platform.

Approximately half of the state’s child support agencies rely on legacy mainframes, resulting in high operational costs and difficulties in modifying and finding technical support resources. By utilizing advanced code and data conversion tools, this migration will help DCF accelerate project completion times.

Moreover, agency staff will not require additional training because the way the system is accessed or used will remain the same, resulting in a cost-effective and seamless transition.

The contract includes a 19-month implementation period for the new system, followed by a one-year period in which Conduent will provide operations support services for DCF.

“We’re pleased to partner with Conduent on this important step toward a more modern system for our state and for the Kansas families who depend on child support,” Laura Howard, secretary of the Kansas DCF, said in a press release.

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Lisbeth Perez
Lisbeth Perez
Lisbeth Perez is a MeriTalk State and Local Staff Reporter covering the intersection of government and technology.