A new collaboration between the North Carolina Department of IT’s (NCDIT) Division of Broadband and Digital Equity and NC 211 is helping more residents connect to the internet and access digital inclusion services, advancing Gov. Roy Cooper’s ongoing efforts to close the digital divide across the state.
Through the partnership, individuals anywhere in the state will be able to access “community resources that support internet affordability, access to computers and digital devices, digital skills and literacy, tech support and free Wi-Fi,” according to a press release from NCDIT.
According to NCDIT Secretary and state Chief Information Officer, Jim Weaver, the devastation caused by Hurricane Helene underscored the necessity of connectivity.
“The devastation caused by Hurricane Helene has underscored how challenging it is when you cannot access online information and services,” said Weaver. “Partnering with NC 211 helps us connect North Carolinians to services they need to safely get online to work remotely, access educational resources and use telehealth.”
NC 211, operated by United Way of North Carolina and 47 local United Ways, is a free confidential information and referral service that connects callers to health and human services available in their communities.
“NC 211 is a key member of our state’s Emergency Response Team providing residents with vital information about local services for more than five years,” Gov. Cooper said. “Their work with NCDIT highlights how essential connectivity and access to online resources are for all North Carolinians.”
Anyone in North Carolina can dial 2-1-1 or 888-892-1162 for a free and confidential call with a trained community resource specialist that will listen, identify needs, and connect them to local resources that offer solutions to fit their situation.
