One year ago, Pennsylvania Gov. Josh Shapiro signed an executive order establishing the Commonwealth Office of Digital Experience (CODE PA) with the goal of improving online services for Pennsylvanians and streamlining the way residents interact with the Commonwealth online.

Pennsylvania Gov. Josh Shapiro late last month signed an executive order (EO) establishing the Commonwealth Office of Digital Experience (CODE PA). The new office is intended to improve, streamline, and continuously adapt Pennsylvania’s digital services so that interactions between users and commonwealth entities are simple, seamless, and secure.

Pennsylvania Gov. Josh Shapiro this week signed an executive order that both cements his customer service transformation strategy and establishes the Commonwealth Office of Digital Experience (CODE PA) to improve online services for Pennsylvanians and streamline the way they interact with the state government online.