Cybersecurity

Cloud computing exploded during the COVID-19 pandemic as state and local entities went virtual and focused on the delivery of digital services, but seven years ago when the Commonwealth of Massachusetts decided to shift to the cloud there was hesitancy, the state’s technology lead said.

vaccine

The Commonwealth of Massachusetts centralized and consolidated IT services, adding new digital workflows. Nicolas Inangelo, Senior Director of IT Service Management for the Commonwealth, described the journey at ServiceNow’s Knowledge 2019 conference in May. He shared how the project improved support services. And, helped deliver the right resources for the right issues at the right time.

The Center for Data Innovation (CDI), a Washington, D.C.-based think tank, recently released “The Best States for Data Innovation,” a new report analyzing how states are using data to innovate and offer new services. Topping the overall list were Massachusetts, Washington, and Maryland. Rounding out the bottom were Mississippi, West Virginia, and Louisiana.

1 2 3

Stay Connected

Twitterfacebook