As public sector organizations look to improve their IT processes and IT Service Management (ITSM) maturity, many are implementing ITIL best practices. ITIL stands for Information Technology Infrastructure Library and describes the processes, procedures, tasks and checklists that can be applied by an organization as part of an overall IT strategy. A 2024 survey on IT […]

The New York State Department of Motor Vehicles (DMV) has launched the New York Mobile ID, a highly secure digital version of a state-issued driver license, learner permit, or ID on a smartphone.

The Federal Communications Commission (FCC) on June 6 voted to approve a $200 million pilot project that will take a three-year deep dive into studying the best cybersecurity services and equipment options for K-12 schools and libraries.

The Federal Communications Commission’s (FCC) Affordable Connectivity Program (ACP) ended on May 31 – much to the chagrin of FCC and Biden administration leadership – leaving millions of Americans at risk of losing their subsidized internet service.

fraud

The Pandemic Responsibility and Accountability Committee (PRAC) has released a new report for Federal and state program administrators that outlines recommendations on how to better protect government programs from fraud and abuse – including by upgrading out-of-date IT systems.

The Chicago City Council has voted to confirm Nick Lucius as the new chief information officer (CIO) for the City of Chicago Department of Technology and Innovation. Lucius previously served as the chief technology and data officer for the Office of the Mayor.

As part of a broader initiative to improve mental health care and treatment statewide, California Gov. Gavin Newsom announced the launch of MentalHealth.CA.gov, a website for people seeking mental health resources available to state residents.

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