Most government IT managers grasp the concept of automation, the use of technology to perform a process or procedure without human assistance. However, do they really understand the role of automation, and how it can be applied to accelerate delivery and management of IT resources and applications, especially in this era of multi-clouds?

About five years ago, many law enforcement officials wondered if the cloud was safe enough to hold their data. Now the FBI, the nation’s top law enforcement agency, is considering a move to a large-scale, commercial software cloud provider.

Collaboration and a willingness to learn new practices are the best ways to address cybersecurity concerns surrounding cloud computing, according to IT leaders from across the country. Greg Urban, chief operations officer of Maryland, said that a strong core of talent makes a big difference when exploring cloud capabilities.

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