IT leaders struggle to find enough resources to meet demand, meanwhile, highly qualified technicians are spending 2-3 months a year on manual tasks that can be automated.  Anyone working the helpdesk in IT can tell you they spend a lot of time handling requests for things like password resets, name changes, onboarding, and other common IT ticket requests.

Pure Storage’s cloud-based As-a-Service solutions offer a number of benefits, but for Chapman University – a private liberal arts university in Southern California – it offered a huge increase in performance automation possibilities.

The New York City Department of Consumer and Worker Protection (DCWP) has proposed regulations to control the use of automated employment decision tools.

Automation tools are helping state chief information officers (CIOs) drive more efficiency in government operations and advance citizen service delivery, according to state and local government experts.

State government CIOs are set to explain the latest strategies and tactics for automating government to improve service delivery and cybersecurity at MeriTalk’s State Tech Vision virtual event on September 27.

North Dakota Cybersecurity Chief Michael Gregg said his state has turned to automation and machine learning in order to keep up with the growth of its security toolset, which has grown by about 200 percent in the last year.

For many organizations, moving to the cloud can be such an intimidating effort that they don’t even know where to start. Federal, state, and local government cloud experts recommend that organizations stop worrying about where to start, and to “just do something” to move themselves along on their cloud journey.