After the COVID-19 pandemic led to an uptick in demand for digital services, the city of Raleigh, N.C. responded with a series of IT service management transformation steps to better meet the needs of its constituents.  Beth Stagner, the city’s Director of Enterprise Applications and Data, talked about the challenges and next steps in that transformation during a virtual webinar hosted by Government Technology on July 22.

ransomware

The Department of Justice (DoJ) and Department of Homeland Security (DHS) have launched a one-stop shop at StopRansomware.gov for individuals, businesses, and organizations to help combat the increasing trend of ransomware attacks, the DoJ announced today.

California los angeles LA

California Gov. Gavin Newsom and state Senate and Assembly leaders have reached an agreement that backs a proposed $5.25 billion plan to expand the state’s broadband fiber infrastructure and increase internet connectivity for all Californians.

California los angeles LA

Customer experience has been front of mind for local governments that leverage technology to build workflows that can make governments more efficient, and Florida’s Miami-Dade County has been redesigning processes with the customers in mind by advancing projects through difficult circumstances.

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