IT Service Management
IT Service Management Blueprint

IT service management (ITSM) means agencies can reduce the cost and complexity of legacy systems, deliver services with speed and consistency, and provide a superior user experience.

Download the IT Service Management Blueprint to learn:

  • What steps to take for a successful implementation
  • How to avoid ITSM pitfalls and obtain buy-in
  • Best practices for a simpler migration
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For more information, please contact: research@meritalk.com or 703-883-9000 ext. 123