In public sector IT, the convergence of self-service and automation stands as a catalyst for innovation. This dynamic duo not only enhances operational efficiency but also empowers both government agencies and citizens alike. Let’s delve deeper into how self-service and automation are reshaping the terrain of public sector IT. Self-Service Drives Satisfaction, Reduces IT Drain […]

Following California Gov. Gavin Newsom’s Executive Order on Generative Artificial Intelligence (GenAI) signed in 2023, the California Government Operations Agency has released procurement guidelines and a new toolkit for state agencies and departments as they consider and procure GenAI technology for state operations.

Norwalk (Conn.) Public Schools (NPS) announced that five additional schools will receive free Chromebook devices thanks to NPS expanding its participation in Verizon Innovative Learning.

Joining a chorus of other states and localities looking to address the use of generative artificial intelligence (GenAI), Baltimore Mayor Brandon Scott has issued an executive order (EO) designed to govern the use and development of AI within city operations.

The Delaware Department of Corrections (DoC) is modernizing the mail screening system for all state prison facilities this month to improve mail security and eliminate contraband delivered by mail.

California is preparing to install a network of 480 high-tech cameras in Oakland and the East San Francisco Bay area to help law enforcement identify vehicles linked to crimes using real-time information and alerts.

The National Telecommunications and Information Administration (NTIA) on March 29 announced that it is making $811 million of funding available to states, territories, and native entities to pursue goals under their digital equity plans.

In a bid to help job seekers make their next career move, New Jersey has launched My Career NJ, a new, interactive digital hub – accessible in English and Spanish – that centralizes personalized career resources.

Pennsylvania State University (Penn State) has named David Horton vice president for information technology and chief information officer (CIO). The university said that Horton will start the new role on a part-time basis before going full time by June 1.

The Pennsylvania Lottery has upgraded to a new computer system which will offer benefits to players and businesses selling lottery tickets, and improve the back-end infrastructure for the Pennsylvania Lottery.