As state and local governments continue to modernize, many are making the switch to codeless service management platforms that can integrate with automation tools like iPaaS. Not only do these types of tools offer great flexibility, but they also often have a lower total cost of ownership. Here are two stories from local governments who recently made the switch.

State and local governments (SLGs) are taking a page from Federal Cloud First and Cloud Smart modernization initiatives to sunset legacy systems and migrate to the cloud. Modernization efforts have been a top priority for over a decade, with cloud first appearing on NASCIO’s State CIO Top Ten priorities list in 2010 and making the list ever since.

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