The COVID-19 pandemic changed everything – almost overnight – for state and local governments (SLGs) as well as educational institutions. In a matter of weeks, workforces pivoted to telework at scale; the need for public services and critical information skyrocketed; and you had to find creative, yet robust, ways to serve citizens and students virtually. Many organizations quickly realized that legacy systems simply did not have the agility to deliver under these extreme conditions, spurring leaders to take the reins and innovate faster than ever before. Now, these same leaders want to continue to build on this progress. Enter the multicloud landscape.