Service Delivery and Automation

State and local governments are facing demands for better access to citizen services, and technology teams are being pulled in different directions. Implementing automation tools and using the power of artificial intelligence and machine learning can help organizations with everything from meeting the volume of citizen demands to improving service efficiency. Hear viewpoints from Andrew Graf, Chief Product Officer at TeamDynamix, and Bill Vajda, CIO of Wyoming, who will discuss how automation is helping states advance citizen service delivery.