The Tennessee Department of Human Services (DHS) is redefining customer service at the state level, following a state-wide process improvement and modernization initiative. 

Lake City, Fla., is the latest city to pay the ransom following a ransomware attack.

In Washington D.C.’s cybersecurity community (and the entirety of Federal IT), the Continuous Diagnostics and Mitigation (CDM) program is well known and evolving – a bold and necessary effort to centralize the management of cybersecurity tools, services, and reporting across the entire Federal civilian enterprise. Just four hours down Interstate 95, where CDM is not so well known, the government of North Carolina is making a strong case for state-level adoption of the CDM model to create greater network visibility and strengthen cybersecurity across the state system.

Federal Communications Commission (FCC) Chairman Ajit Pai on June 17 announced formation of a new agency task force aimed at putting more broadband service to work to advance precision agriculture.

Sens. Gary Peters, D-Mich., and Rob Portman, R-Ohio, introduced the State and Local Government Cybersecurity Act on June 18.

David McCurdy, Chief Technology Officer for the state of Colorado, hailed as a “major success” the state’s year-long effort to overhaul its Colorado Benefits Management System (CBMS) by migrating the system to AWS.

Maryland Governor Larry Hogan on June 18 announced the appointment of John Evans as the state’s first CISO.

State and local government information technology (IT) officials spoke about their progress modernizing IT service and customer service delivery at ServiceNow’s Knowledge 2019 conference on May 8.

Today, Reps. Jim Himes, D-Conn., and John Ratcliffe, R-Texas introduced new legislation that would establish election interference as a Federal crime. The bipartisan bill, dubbed the Defending the Integrity of Voting Systems Act, would make it a Federal crime to hack a voting system used in a Federal election.

A bipartisan group of senators introduced legislation on June 12 in a move to improve the accuracy of the Federal government’s broadband availability maps. The legislation, dubbed the Broadband DATA Act, was introduced by Senate Commerce, Science and Transportation Committee Chairman Roger Wicker, R-Miss. and committee members Gary Peters, D-Mich., John Thune, R-S.D., and Amy Klobuchar, D-Minn.